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Concord Technology Group Signs New Managed Services Customer

News > Concord Technology Group Signs New Managed Services Customer

Concord Technology Group Signs New Managed Services Customer


Cleveland managed services provider Concord Technology Group recently partnered with HELP Foundation, Inc., and will now be responsible for monitoring and managing their IT network. As a leading provider of residential and support services for children and adults with intellectual and developmental disabilities, over its almost 50-year history, HELP has grown to care for more than 700 individuals each year at its 28 locations.

Based in Cleveland, Ohio, HELP ( provides homes and programs for adults and children who have developmental disabilities. The organization’s initiatives run the gamut from residential programs and day support to vocational and summer education programs.

“Concord Technology Group is truly a customer-focused technology partner,” explains HELP President and CEO Tami Honkala. “That, coupled with the firm’s presence in Cleveland, is what really sold us on the business. We knew right away that aligning with Concord Technology Group would benefit a far-reaching organization like ours. We believe this partnership will go a long way toward helping us assist individuals in living their best life.”

Concord Technology Group is just as complimentary of HELP’s work. “Their mission is an extremely important one,” says Concord Technology Group’s President Andy Lingenfelter. “They provide housing and support services to people not just in Cleveland, but throughout Cuyahoga, Lake, and Summit Counties. To say that they’ve got a lot on their plate would be an understatement. Whatever we can do in terms of managing their network to make their job easier is truly an honor for us. We are proud to be playing a part in the good they are doing throughout Northeast Ohio.”